Chemist Warehouse Westfield Newmarket: Hours, Address & Services

Anyone who’s ever walked through Westfield Newmarket and wondered where the bargain pharmacy counter is will find it on Level 2, just past the escalators near Clovernook Road. This guide covers everything from opening hours and online ordering to the recent Sigma Healthcare merger that’s reshaping the entire pharmacy landscape in New Zealand, and by the end you’ll know exactly how to use this store and what the corporate changes mean for your wallet.

Address: 309 Broadway, Newmarket, Auckland ·
Phone: (09) 941 4910 ·
Hours: 8:00am – 9:00pm daily ·
Free shipping threshold: Orders over $50 ·
Parent company: Sigma Healthcare (merger effective 2024)

For easy reference, the store’s essential details are summarized below.

Is there a Chemist Warehouse at Westfield Newmarket?

Yes — the Chemist Warehouse at Westfield Newmarket is open and operating on Level 2 of the mall. It’s one of the chain’s flagship Auckland locations, drawing shoppers from across the central suburbs with its promise of low prices and a wide product range.

Where is Chemist Warehouse located in Westfield Newmarket?

The store is at Shop 217, 309 Broadway, Newmarket, Auckland 1023, on Level 2. Entry is via Clovernook Road and the Green car park, according to the Westfield Newmarket directory (official mall listing). The Healthpoint medical directory also confirms the same address, making it easy to cross-reference before you head out.

What are the opening hours?

Chemist Warehouse Westfield Newmarket is open 8:00am to 9:00pm, seven days a week. Both Healthpoint and the Westfield listing give consistent times. On public holidays, the store closes on Good Friday and Easter Sunday, and has altered hours on Anzac Day and King’s Birthday (Healthpoint).

How do I contact the store?

Call (09) 941 4910 during business hours, or email westfieldnewmarket2@chemistwarehouse.co.nz. The store accepts Westfield Gift Cards, per the Westfield listing.

The implication: this location is designed for convenience and high foot traffic, making it a reliable option for quick pharmacy needs.

Can you order online from the Chemist Warehouse?

Yes — Chemist Warehouse New Zealand runs a full online store at chemistwarehouse.co.nz, and the Westfield Newmarket location supports online ordering for both pickup and delivery. For anyone who prefers not to queue, this is a time-saver worth knowing about.

How do I place an online order?

1. Visit chemistwarehouse.co.nz (official NZ store).
2. Browse the catalogue and add items to your cart.
3. Choose home delivery or click-and-collect at the Newmarket store.

The Chemist Warehouse NZ store materials (PDF) confirm the online channel is fully integrated with physical locations.

Is there free shipping?

Yes — orders over $50 qualify for free standard shipping within New Zealand. For smaller orders, a flat-rate fee applies. This threshold makes it easy to stock up on vitamins, skincare, or prescription repeats without paying extra for delivery.

Can I order prescription medication online?

Absolutely. Upload a valid prescription from your doctor during checkout, and the pharmacy team dispenses and ships it. This service is particularly useful for repeat prescriptions, saving a trip to the store for common medications.

The pattern: the online channel is built to complement the in-store experience, not replace it, targeting convenience for repeat buyers.

Why is Chemist Warehouse so cheap?

The chain’s pricing model has made it a household name in Australia and New Zealand — and it’s not magic. It’s a deliberate, high-volume strategy that relies on three structural advantages.

How does Chemist Warehouse keep prices low?

Bulk buying gives Chemist Warehouse negotiating power with suppliers. Combined with an efficient supply chain and low overheads (warehouse-style fit-outs rather than premium retail), the chain can undercut traditional pharmacies by 20-40% on many items. A Reuters analysis noted the group’s scale after the merger — valued at about A$8.8 billion — gives it even more purchasing clout.

Is the quality affected by low prices?

All products sold are genuine and sourced from reputable manufacturers. Chemist Warehouse does not sell counterfeits or expired stock. The low prices come from operational efficiency, not cutting corners on quality.

Are products genuine?

Yes — every item in the store, from prescription medicines to supplements and cosmetics, is sourced through regulated supply chains. The Australian Competition and Consumer Commission (ACCC) (regulator) reviewed the merger and noted no concerns about product integrity.

The catch: the savings come at the cost of service depth, which matters for complex health needs.

What is happening with Chemist Warehouse?

The biggest corporate story in New Zealand and Australian pharmacy right now is the Sigma Healthcare merger — a deal that fundamentally changes who owns and runs the chain. Here’s what actually happened.

What is the Sigma Healthcare merger?

On 11 December 2023, Sigma Healthcare and Chemist Warehouse announced a merger implementation agreement (ACCC Statement of Issues). Under the deal, Sigma would acquire all shares in Chemist Warehouse for Sigma shares plus A$700 million cash. The merged entity began trading on the ASX on 13 February 2025 under the Sigma Healthcare name (Sigma Healthcare official announcement).

When did the merger take effect?

The merger was formally completed in early 2025, with new shares trading on the ASX from 13 February. The ACCC did not oppose the deal, subject to an undertaking (ACCC media release). Chemist Warehouse shareholders now hold 85.75% of the combined entity, while Sigma shareholders hold 14.25%.

How does the merger affect customers?

For everyday shoppers at Westfield Newmarket, the change is mostly invisible — the store still operates under the Chemist Warehouse brand, with the same staff, pricing, and product range. The real impact is on the corporate side: Sigma’s scale gives the chain deeper buying power and resources for expansion. A Reuters report valued the combined group at roughly A$8.8 billion, making it one of the largest pharmacy operators in the Southern Hemisphere.

Who has taken over Chemist Warehouse?

Rumours of a Boots takeover have circulated online, but the actual ownership change is different — and more significant for the New Zealand market.

Is Chemist Warehouse being bought by Boots?

No. Despite speculation, Boots has not acquired Chemist Warehouse. The chain’s ownership changed through the Sigma Healthcare merger, not a sale to the UK pharmacy giant. The ACCC’s review of the merger makes no mention of Boots (ACCC media release).

What is the role of Sigma Healthcare?

Sigma Healthcare, an Australian pharmaceutical wholesaler and retailer, now owns the Chemist Warehouse network. The merger was structured as a reverse takeover, with Sigma acquiring Chemist Warehouse and the combined entity retaining the Sigma name on the ASX (Sigma Healthcare).

Are there any changes in management?

The existing Chemist Warehouse leadership team continues to operate the stores. Day-to-day management at the Westfield Newmarket location remains unchanged. The merger primarily affects corporate governance, supply chain strategy, and future expansion plans.

The implication: the ownership structure is now more corporate, but store-level operations remain stable.

Timeline: Chemist Warehouse in New Zealand

• 2019 – Chemist Warehouse opens its first New Zealand stores, including the Westfield Newmarket location (Healthpoint).
• 11 December 2023 – Sigma Healthcare and Chemist Warehouse sign a merger implementation agreement (ACCC).
• 13 June 2024 – ACCC publishes Statement of Issues on the merger (ACCC).
• 13 February 2025 – Merged entity begins trading on the ASX as Sigma Healthcare (Sigma Healthcare).
• 2025 (ongoing) – Expansion plans and potential UK market entry discussed (Reuters).

What this means: the speed of expansion signals that the chain is positioned for further market dominance.

Confirmed facts and what’s still unclear

Based on official listings and corporate filings, most operational details are settled. A few questions around future strategy remain open.

Confirmed facts

• Chemist Warehouse at Westfield Newmarket is open daily 8am–9pm (Westfield Newmarket).
• Sigma Healthcare merger completed in 2024 (Sigma Healthcare).
• Online ordering with free shipping over $50 is available (Chemist Warehouse NZ).
• The store accepts Westfield Gift Cards (Westfield Newmarket).
• Chemist Warehouse shareholders hold 85.75% of the merged entity (ACCC).

What’s unclear

• Exact impact of the merger on store-level pricing at the Newmarket location.
• Whether Chemist Warehouse will take over Boots UK stores — no official statement confirms this.
• Future expansion plans for the Newmarket store, including possible renovations or added services.

What the experts say

Our mission is to provide the lowest prices on health and beauty products.

— Chemist Warehouse spokesperson, via Newmarket.co.nz (local business directory)

The merger creates a leading pharmacy network with significant scale and efficiency.

— Sigma Healthcare CEO, ASX announcement (Sigma Healthcare)

There is already a Chemist Warehouse in the Westfield Newmarket mall.

— Reddit user r/auckland, community discussion thread

The consistency across official and community sources confirms the store’s basic facts. The real story is the corporate shift behind the counter: Sigma Healthcare’s ownership means the Newmarket location is now part of a publicly listed, A$8.8 billion pharmacy giant — a fact that will shape pricing and service decisions for years to come. For Kiwi shoppers, the immediate takeaway is simple: the same low prices, longer hours, and online convenience remain, backed by deeper corporate resources. For competitors, the pressure to match Chemist Warehouse on price or differentiate on service just got a lot more serious.

Frequently asked questions

The implication: the store’s model is sustainable only as long as the volume and margin strategy hold, but the merger provides a financial cushion.